Appointments – Moonee Ponds
To book an appointment – Call or book online:
What do you need for your appointment
Please remember to:
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Bring your valid Medicare | DVA | Seniors Card
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Bring a list of any medications you are taking
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New patients, please print and fill in our new patient form – New patient form or;
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Arrive 10 minutes before your appointment to fill out the necessary paperwork.
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To avoid a cancellation fee of $50 please contact us 3 hours in advance before your appointment.
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Allied Health cancellation fees differ from general practice fees. Please consult your allied health professional for further information regarding no-show and late cancellation fees
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We’ll make every effort to book you in for an appointment with your preferred doctor and time. If we can’t offer you your first choice, we’ll find the next best appointment available. If you’re unable to attend your appointment, please contact us and give as much notice as possible.

The majority of our GPs have undertaken additional specialist training and have been awarded The Fellowship of the Royal Australian College of General Practitioners (FRACGP). This is a specialist general practice qualification accredited by the Australian Medical Council.
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FRACGP denotes safe, specialised, high-quality general practice care.
Fees
Some consultations will incur a fee including:
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Superannuation Paperwork
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Pre Employment Medical
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Commercial/Heavy Vehicle Licences
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Procedures
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Iron infusion
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IUD Insertion
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Implanon
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Drive Assessment
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Please check with reception regarding the fees.
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You can conveniently pay any consultation fees or outstanding accounts by:
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Eftpos
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Visa
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Mastercard
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Cash.




Private Consultations


Procedures


Others

Privacy Policy – Moonee Ponds
It is the policy of Moonee Ponds Super Clinic to protect and maintain the privacy of your medical records.
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We abide by the National Privacy Principles – www.oaic.gov.au/privacy-law/
Your rights
If you’re having any concerns regarding the care provided to you from Holistic Medical – Chirnside Park, please contact our Practice Manager or discuss the issues with your GP.
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You may prefer to e-mail through your concerns which is more than welcome. Contact our reception staff today for the practice managers e-mail address. However, if you feel the need to discuss this outside of our practice please contact
The Medical Registration Board, AMA or Health and Disability Services Complaints Office.